Privacy and Security Statement

Privacy Statement


Data protection
This policy has been developed because we want you to feel confident about the privacy and security of your personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law. Our security procedures mean that we may ask for proof of your identity before we will disclose information about you, or to you, be this on our website or over the telephone.
In order to provide our service to you we need to collect and process personal information about you and disclose that information to a number of third party service providers. This information is necessary to provide you with the quotations you have requested. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested with certain caveats as described below.

Information disclosure
Our comparison technology will disclose the information you have entered into the LegalCompare.com website to our partners for the purpose of providing us with quotations on the requested service. We will also be using your data for our own research and for tracking any purchased services. By using our website you are giving us permission to use your data in this way.
Except as set out in this Privacy Statement, we will not disclose any of your information to other parties without your permission unless we are legally required to do so by, for example, a court order or for the purposes of prevention of fraud or other crime. By submitting information into our website, you consent to the processing of this data about you by us and the service providers. We may also use the information you supply to keep you informed of current or new services.
If you are not happy for your data to be used in this way, you can remove your details from our contact list by emailing us at dataprotectionofficer@legalcompare.com. If you have further queries with regards to your personal data, please email us on dataprotectionofficer@legalcompare.com or write to us at:

Data Protection Officer
LEGALCOMPARE LIMITED
42 WHINLATTER DRIVE
NOTTINGHAM
UNITED KINGDOM
NG2 6QS

Unsolicited emails and phone calls
We may send a confirmation email or telephone you once a quote has been requested and you could receive further emails or phone calls from our partners. Please let us know if you do experience any problems in this regard.
If you click through to a third party website from our website, we cannot guarantee you will not be contacted by these parties. We recommend that you read their Terms & Conditions regarding your right to opt-in or out of receiving further contact from them.
Your personal data
LegalCompare.com complies with and is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Under the terms of the Data Protection Act 1998, if you require a copy of the information we have concerning you, please write to the Data Protection Officer and enclose a cheque for the administration fee of £10.00 made payable to LegalCompare.com. We are entitled to charge you this fee under the Data Protection Act 1998 to cover our administrative costs. We reserve the right to amend or modify this privacy statement at any time and in response to changes in applicable data protection and privacy legislation.
How we use your personal data
Your personal information is used for the purpose of getting you a quote for legal services. Additionally, LegalCompare.com and other carefully selected third parties may use your information to keep you informed by post, telephone, SMS or email about current and new products and services which may be of interest to you. Your information may also be disclosed to other carefully selected third parties and used for these purposes.
If you are not happy for your data to be used in this way, please email us on dataprotectionofficer@legalcompare.com and you will be able to remove your details from our contact list. If you have further queries with regards to your personal data, please feel free to email us on dataprotectionofficer@legalcompare.com or write to us at:

Data Protection Officer
LEGALCOMPARE LIMITED
42 WHINLATTER DRIVE
NOTTINGHAM
UNITED KINGDOM
NG2 6QS

Removing data
If you would like us to remove any personal information from our records, then please email on dataprotectionofficer@legalcompare.com or write to us at:

Data Protection Officer
LEGALCOMPARE LIMITED
42 WHINLATTER DRIVE
NOTTINGHAM
UNITED KINGDOM
NG2 6QS

Please supply your full name, address and date of birth when contacting us. We will make all reasonable efforts to delete your information from our files if it is deemed appropriate.
Monitoring
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunication systems and websites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller. Please visit the following websites for further information www.ico.gov.uk and www.berr.gov.uk.
Confidentiality
We will endeavour to treat all your personal information as private and confidential. Other than under the terms of this Privacy Statement we will not disclose any of your information to anyone. We would like to bring your attention though to our obligations to disclose information in the following four exceptional cases permitted by law. These are where we are legally compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.
Should you take the decision to make a complaint about the service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the relevant ombudsman in existence at the time. You can be assured that they are similarly obliged to adhere to the Data Protection Act 1998 and keep your information strictly confidential.
Cookies and IP addresses
Cookies are small text files placed on your computer and are commonly used on the internet. They allow us to make our website more useful based on stored information about your preferences when you visit us. We do not store cookies beyond such interaction. If you choose to, you can set your web browser to reject cookies from our service, although you may not be able to experience the full service we provide if cookies are disabled. Further information can be obtained from the Interactive Advertising Bureau, an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
Your IP address is a series of numbers which identify a computer on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.
Law
These terms of trading are subject to English law and to the exclusive jurisdiction of the English courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy and security statement.
Please note, we cannot be held responsible for the content of external websites and by using the link stated to access this separate website you will be subject to the terms of use applying to that site.


Security statement

Third party site security
We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each website you visit.
Passwords
In order to provide you with maximum protection, we ask you to choose a password to access your data on our website. Your password is unique to you and helps us to protect your personal information. You must keep this password safe and must not disclose it to anyone. You will need your password to access your personal information and potentially to buy cover through one of the insurance providers. Please contact us if you want to change your password for any reason.
If you forget your password simply click on "forgotten password".
Be aware
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.