Terms & Conditions

The agreement
By using our website and comparison technology you are agreeing to these terms and conditions so that we can deliver to you the service you require where it is available. If you do not agree to these terms of use, please refrain from using our website. If you are unsure about any aspect of these Terms & Conditions or have any questions regarding our relationship with you, please contact us.

The service
We provide an online legal services search engine, designed to save you time and money when it comes to reviewing your legal services requirements. Not only will we endeavour to find you the most competitive quotes but also provide you with the information required to make an informed choice on which legal services provider best suits your needs. We source services but do not offer advice or make recommendations unless you specifically request us to do so. We will ask some questions to help source quotations; you will then need to make your own choice about how to proceed. After completing an application online via our website, you agree that you will receive an initial email from us. This email will confirm you have used our website. You cannot opt out of receiving this email.

The company
LegalCompare Limited is a limited company registered in England and Wales, registration number 06988805, registered address:

42 WHINLATTER DRIVE
NOTTINGHAM
UNITED KINGDOM
NG2 6QS

We are regulated by the Ministry of Justice (MOJ) and our Register number is CRM22113. http://www.claimsregulation.gov.uk

Your responsibilities
We will provide you with a quotation based on the information you have provided to us. It is essential that all information and answers are true and accurate and that you also disclose all relevant facts. If you do not provide accurate information and disclose all relevant facts this could lead to your quote being invalid.

In order to accept a quotation provided by our comparison technology, you will need to click the Instruct Us or Request Call Back links on the site.
It is important that you read the solicitors terms or conditions to check that you understand and agree with them. Solicitors’ terms or conditions are not the same as ours and they will be the terms which you will be agreeing to when accepting a quotation.
It is important that you read all documents issued to you and ensure that you are aware of the terms and conditions. Particular attention must be paid to any warranties and conditions.
We do not accept any responsibility to you if a solicitor renders additional charges to you because you made a mistake in providing the correct information or if you failed to disclose relevant facts or fail to cooperate fully with them.

Complaints
Upon receipt of a complaint (whether by letter, telephone, email or in person) details will be passed on the date of receipt to the Legal Operations Manager who is responsible and has the necessary authority for dealing with such matters.

Timescales
LegalCompare Limited will send a written acknowledgment of the complaint within five days of receipt providing the name of the individual handling the complaint for the business together with a copy of this Complaints Procedure. Within 4 weeks of receipt of the complaint LegalCompare Limited will send either: (a) a final response; or (b) a holding response explaining why the office holder is not yet in a position to resolve the complaint and indicating a timescale for further contact By the end of 8 weeks from receipt of the complaint LegalCompare Limited will send either: (a) a final response; or (b) a response with a further explanation of the delay and inform the Complainant that he or she may refer the handling of the complaint to the Claims Management Regulator if the delay is unacceptable to the Complainant.

Exclusions
LegalCompare Limited may decline to consider a complaint that is made more than six months after the Complainant became aware of the cause of the complaint. Reference to the Claims Management Regulator at the point of response or in event that the complaint is not resolved within the eight week period stated above the Claimant is entitled to refer the complaint to the Claims Management Regulator.

Our liability
We are responsible to you for:

• any losses you suffer to the extent that they have been caused by errors in our comparison technology
• any claim you may have against us for a personal injury or in respect of your death if caused by our negligence;
• any statements made by our employees to you which are not true statements of fact and which are made by the employee with fraudulent intent; and
• any statements made by our employees to you which are misleading or untrue.

Except in the case of (b) or (d) above (where our liability to you is unlimited), our liability to you will be limited to the amount of our insurance limit, being £1,000,000 per claim.
We are not responsible to you for:

• any losses you suffer because the information you put into our comparison website is inaccurate or incomplete; or
• any losses you suffer if the information you put into our comparison website is accurate but the solicitor has not accurately reflected; or
• any losses you suffer if you fail to disclose all relevant facts to the solicitor; or
• any losses you suffer because you cannot use our comparison website at any time; or
• if our website is unavailable at any time or for any period; or
• any errors or omissions in our website; or
• any losses you may suffer by relying on any commentary or postings on our website; or
• any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it; or
• the privacy policies and practices of any solicitors you contract with, even if you access them using links from our website; or
• any unauthorised access or loss of personal information that is beyond our control.

Accessing our website
Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.

Other important information

Intended use
This website is intended for use of residents from England and Wales only and due to this, applications from other residents will, unless otherwise stated, not be accepted. These terms and conditions shall be governed by and interpreted in accordance with the Laws of England and Wales.

Website content
We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the website at any time.

Intellectual property
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. This includes, but is not limited to, all trademarks, logos, business names, trading names, design rights, database rights, copyright and any other intellectual property rights in our website. The website is protected by copyright laws and treaties around the world. All such rights are reserved save as expressly stated in these terms. You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference only and you may draw the attention of others within your organisation to material.

• the material may not be used for commercial purposes without obtaining a licence to do so from us or our licencors;
• the copies must retain any copyrights or other intellectual property notices contained in the original material;
• any images on the website are protected by copyright and may not be reproduced or used in any manner without written permission from the owner; and
• you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, logos, designs or any graphics separately from any accompanying text.
• our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (in whatever format).

Reliance on information provided
Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

Viruses, hacking and other offences
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Amendments
We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our website.

Be aware
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Please note, we cannot be held responsible for the content of external websites and by using the link stated to access this separate website you will be subject to the terms of use applying to that site